Frequently Asked Questions


What precautions can I take to stay healthy and prevent the spread of infections?

The advice from health agencies is:
  • Wash your hands frequently for at least 20 seconds using soap and water.
  • If a sink is not available, 60-90% alcohol-based hand rubs (hand sanitizer) can be used to clean hands if they are not visibly soiled. If they are visibly soiled, you can use an alcohol-based disposable hand wipe to remove the dirt and then use an alcohol-based hand rub.
  • Do not touch your eyes/nose/mouth with unwashed hands.
  • When you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow, and then wash your hands.
  • Stay home when you are ill to avoid spreading the illness to others.
  • Avoid close contact with people who are sick with an infection.
  • If you are ill, have symptoms of flu like a fever or cough, you should stay home.


What are the symptoms of COVID-19?

Information on the prevention, transmission, symptoms, and treatment of COVID-19 can be found at the BC Centre for Disease Control website.

What is self-isolation? Do I need to self-isolate?

When it comes to self-monitoring and self-isolating, we recommend following advice of local health authorities. Visit the Self-Isolation section on the BC Centre for Disease Control website for the most up to date information on this subject.

Should I get tested for COVID-19?

The BC Ministry of Health has developed a self-assessment tool, to help determine whether further assessment or testing for COVID-19 is recommended.

What is Corpus Christi College doing to minimize the risk of infection?

Corpus Christi College has senior-level committees working to develop plans and responses to the evolving situation. We regularly consult with the BC Centre for Disease Control and Vancouver Coastal Health on how to detect and mitigate any potential cases on our campuses. We have appropriate measures in place in the event that we are presented with someone displaying COVID-19 symptoms.
To lower the risk from our campus environment:
  • The colleges facilities are now closed
  • All courses are being offered remotely (synchronous and asynchronous options)
  • All services have been moved online and are now accessible by students remotely
  • Once the campus re-opens routine cleaning is scheduled daily and follows industry cleaning standards laid out by the Association for Higher Education Facilities Officers (APPA), which are a blended approach designed to manage risk. Our cleaning standards comply with APPA’s best practices.

The college is also working hard to ensure that students, faculty and staff receive reliable and up-to-date information on preventive measures to reduce the risk of COVID-19.

What is Corpus Christi College’s policy on non-medical masks?

Effective Wednesday, September 16, 2020, UBC students, faculty, staff and visitors are required to wear non-medical masks, when indoors in common areas on our campuses. As we are located on the campus of UBC we too require the same of all visitors, staff, students and faculty.

The requirement to wear non-medical masks indoors recognizes that transmission is reduced when face masks are worn in conjunction with physical distancing and other safety practices.

The requirement for the use of non-medical masks applies to shared indoor spaces within Corpus Christi College  buildings, such as hallways, stairways, building entryways, washrooms and study spaces, classrooms, common areas in residences and other high-traffic areas.

As part of the college’s commitment to the health and safety of our community, and the responsibility we all share in preventing the potential for COVID-19, students, faculty, staff or visitors are required to follow Corpus Christi College return to school protocols when on  campus, such as assessing yourself daily for COVID-19 symptoms and following signage and floor markings when moving around premises.

What is the notification process for confirmed cases of COVID-19?

Notification of COVID-19 cases, and potential exposures within our community, is managed by public health authorities, not by Corpus Christi College. If Corpus Christi College is asked by public health authorities to notify our community members of a confirmed case, we will do so by distributing material prepared by those public health authorities.

Will courses be delivered online or in the classroom?

Until further notice, all courses will continue to be delivered fully online. See the full list of courses to be offered.

What refund will I get if I choose to withdraw?

If students have paid a commitment fee for a full-time program and no longer want to enrol due to the changes in learning modes, they can request a refund of that fee.  Review our refund policy.

Will I be receiving the same quality educational experience?

By combining teaching, learning, and service delivery methods in adaptive and meaningful ways, we will ensure that our students’ academic progress can continue, and that the necessary learning supports will be in place.

Our teaching environments will look different from previous years, but the quality of instruction, and commitment of our faculty and staff will remain as strong as ever. Students’ valuable learning experiences will continue.

Our student services staff will offer advice, care, and support as needed to optimize your educational experience.

How can I keep up with multiple courses online?

Faculty and managers are evaluating program and course delivery structure to ensure that learning can be successful with substantially online delivery. This may involve changes to the timing, sequencing, and structure of courses, as well as assignments and other graded assessments within courses.

Is there specific technology I will need for learning online?

Most programs and courses will require you to have access to a personal computer with video and microphone but some of our specialized programs will require additional technology

Who can I contact if I have further questions?

Visit the Student Services directory to connect directly with a staff member.

I have a program starting soon and am coming from another country or am returning from international travel, what do I do?

As of March 2020, Corpus Christi College is following BC Ministry of Health recommendations and asking students, staff, faculty, and visitors coming into the country to self-isolate for 14 days. The BC Centre for Disease Control has clear instructions for self-isolation, which means you need to stay at home and avoid contact with others.

Please as well see our Preparation Guide for Study in Canada for more details COVID-19.

I am a student with an Individual Accommodation Plan registered with Student Resource Centre and have questions about how online classes impact my accommodations. What should I do?

Please connect with the Student resource Centre (SRC) directly to review questions regarding your accommodations, or to discuss new barriers you are managing due to the transition to online content. We can determine if a virtual or phone appointment is required.

How will the disruptions to program delivery affect my eligibility for financial aid?

For all questions about financial aid eligibility, please review online information about students loans or email [email protected].

How can I access support from Student Life at this time?

Corpus Christi College recognizes the challenges many students are facing in these uncertain times, and is committed to minimizing any impact on services and supports available to students. Please visit the Student Services webpage for a full listing of offerings including Academic and Learning Services, Health Services, Recreation Services, Student Life, and more.

Will my post-graduation work permit (PGWP) eligibility be affected by my courses transitioning online?

Immigration, Refugees and Citizenship Canada (IRCC) has announced that if your in-class courses are being moved to an online-only format because of COVID-19, your eligibility for the Post-Graduation Work Permit (PGWP) Program won’t be affected.

Where can I find more COVID-19 related information and resources available to international students?

Please review the Corpus Christi College Preparation Guide for Study in Canada for details and for frequent updates on resources and support available to international students.


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